Terms & Conditions

These Terms and Conditions ("Terms") apply to purchases made through wavmwxey.com.

wavmwxey.com is operated by Wuhan Yuenuosi Trading Co., Ltd.

By submitting an order through our website, you acknowledge that you have read, understood, and agree that your purchase is subject to these Terms and any other applicable policies available on wavmwxey.com.

Scope of These Terms

These Terms apply to purchases of products offered through wavmwxey.com.

Additional policies may also apply to your purchase, including:

  • Shipping Policy
  • Return & Refund Policy
  • Payment & Security Policy
  • Privacy Policy
  • Product Support & Care information

Where applicable, these policies should be read together with these Terms.

Product Information

We make reasonable efforts to present our product descriptions, dimensions, materials, colors, finishes, decorative details, pricing, images, and availability as accurately as possible.

WAVMWXEY products may include:

  • Christmas figurines and collectible characters
  • Woodland-inspired decorative ornaments
  • Star and moon fairy figurines
  • Dreamlike storybook characters
  • Snow-covered miniature cottages and winter village decorations
  • Other Christmas-themed decorative pieces and seasonal ornaments

Actual product appearance may vary slightly due to:

  • Screen or display settings
  • Photography and viewing conditions
  • Manufacturing tolerances
  • Material or finish variations
  • Product batch differences
  • Packaging or design updates

Products featuring different materials, finishes, textures, colors, sculpted details, or decorative elements may have minor variations in appearance. Such variations are considered normal characteristics of manufacturing and do not necessarily indicate a product defect.

We reserve the right to correct errors, update product information, modify availability, or revise website content where reasonably necessary.

If a significant error affects an order that has already been placed, we may contact you regarding available solutions or cancel the affected item and provide an appropriate refund.

Product Requirements and Usage Information

Customers are responsible for reviewing product information, specifications, dimensions, materials, decorative features, and intended use before purchasing or displaying a product.

Product designs, colors, surface textures, decorative details, and included accessories may vary between different models or versions.

Unless expressly stated otherwise, WAVMWXEY does not guarantee compatibility with third-party accessories or replacement parts.

Orders and Acceptance

After submitting an order, you may receive an automated order confirmation.

This confirmation acknowledges that we have received your order but does not necessarily represent final acceptance or confirmation that your order has been shipped.

WAVMWXEY reserves the right to refuse, limit, verify, or cancel orders where reasonably necessary, including situations involving:

  • Payment authorization failure
  • Suspected fraud
  • Unauthorized payment activity
  • Inventory limitations
  • Incorrect pricing or product information
  • Shipping restrictions
  • Duplicate or unusual orders
  • Abuse of promotional offers
  • Legal or regulatory restrictions
  • Other circumstances preventing reasonable fulfillment

If an order is canceled after payment has been successfully processed, an appropriate refund will be issued to the original payment method or another method permitted by the payment provider.

Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible:

Email: service@wavmwxey.com

We will make reasonable efforts to assist before fulfillment begins.

However, we cannot guarantee that changes or cancellations can be completed once an order has entered:

  • Processing
  • Picking or packing
  • Fulfillment
  • Shipping preparation
  • Dispatch

If an order has already shipped, the applicable Return & Refund Policy may apply.

Prices

Product prices displayed on wavmwxey.com are processed in U.S. dollars (USD) unless otherwise indicated during checkout.

Prices may vary depending on:

  • Product model
  • Product specifications
  • Product variations
  • Promotional eligibility
  • Destination
  • Applicable taxes
  • Shipping charges

The final amount payable will be displayed during checkout before completing your purchase.

WAVMWXEY may update product prices for future purchases at any time.

If an obvious pricing or technical error occurs, we reserve the right to correct the error and, where appropriate, contact you before fulfillment or cancel the affected order.

Taxes and Other Charges

Applicable taxes, shipping charges, and other order-related fees will be displayed during checkout where required or supported.

International orders may be subject to additional charges, including:

  • Customs duties
  • Import taxes
  • Brokerage fees
  • Clearance charges
  • Local government or carrier fees

Unless otherwise stated during checkout, these charges are generally the responsibility of the recipient.

Payment

Available payment methods are displayed during checkout and may vary depending on:

  • Customer location
  • Device type
  • Order value
  • Available payment services

By submitting payment information, you confirm that:

  • You are authorized to use the selected payment method.
  • The information provided is accurate and complete.
  • You authorize the applicable transaction amount to be processed.

All transactions may be subject to authorization, verification, fraud prevention, and security checks.

For additional information, please review our Payment & Security Policy.

Promotions and Offers

WAVMWXEY may occasionally provide promotional benefits, including:

  • Promotional pricing
  • Discount codes
  • Product bundles
  • Limited-time offers
  • Free or reduced shipping promotions
  • Other promotional benefits

Promotional offers may include additional conditions such as:

  • Start and end dates
  • Minimum purchase requirements
  • Product exclusions
  • Geographic restrictions
  • Quantity limitations
  • Customer eligibility requirements
  • Usage restrictions

Unless otherwise stated, promotional offers cannot be combined.

Discounts generally cannot be applied retroactively to completed orders.

WAVMWXEY reserves the right to modify, suspend, or discontinue promotional offers where permitted by applicable law.

Shipping and Delivery

Shipping methods, estimated delivery times, tracking availability, shipping charges, and related matters are governed by our Shipping Policy.

Any delivery timeframe provided is an estimate unless expressly stated otherwise.

Delivery may be affected by circumstances outside of WAVMWXEY's reasonable control, including:

  • Carrier operations
  • Customs processing
  • Weather conditions
  • Transportation disruptions
  • Holidays
  • Remote delivery locations
  • Local delivery conditions

Customers are responsible for providing complete and accurate shipping information during checkout.

We take reasonable measures to package figurines and decorative ornaments for transportation. Customers should inspect their order promptly after delivery and contact us if products arrive damaged or incomplete.

Returns and Refunds

Returns, refunds, exchanges, damaged products, incorrect orders, and related procedures are governed by our Return & Refund Policy.

Please contact WAVMWXEY before returning a product so our customer support team can review your request and provide applicable instructions.

Nothing in our return procedures is intended to limit consumer rights that cannot legally be excluded.

Damaged, Defective, or Incorrect Products

If your WAVMWXEY product arrives damaged, defective, incorrect, or incomplete, please contact us as soon as reasonably possible.

This may include issues involving:

  • Figurines or decorative ornaments
  • Miniature cottages or winter scene decorations
  • Damaged sculpted details or decorative finishes
  • Missing accessories or components specified in the product listing
  • Incorrect items or quantities
  • Other product-related issues

We may request:

  • Your order number
  • Clear photographs of the product
  • Photographs of the original packaging
  • A photograph of the shipping label
  • A short video demonstrating the issue where applicable

Please retain the product and original packaging until our customer service team has reviewed your request.

Depending on the circumstances and applicable law, available solutions may include replacement, refund, or another appropriate resolution.

Product Use and Care

WAVMWXEY products should be used and cared for according to their intended purpose, product instructions, material characteristics, and any product-specific care recommendations.

  • Handle figurines and ornaments carefully to avoid drops, impacts, or unnecessary pressure.
  • Place decorative pieces on stable, suitable surfaces.
  • Keep products away from excessive moisture unless the individual product is specifically designed for such conditions.
  • Avoid harsh chemicals, abrasive cleaners, and cleaning methods that may damage painted surfaces, decorative finishes, or delicate details.
  • Follow any care instructions provided with the individual product.
  • Keep small decorative pieces and detachable parts out of reach of young children where they may present a choking hazard.

Indoor and Outdoor Use

Unless a product page specifically states otherwise, WAVMWXEY figurines and decorative ornaments are intended primarily for indoor display.

Products should be protected from unnecessary exposure to:

  • Rain and excessive moisture
  • Extreme temperatures
  • Direct sunlight for extended periods
  • Harsh chemicals
  • Conditions that may damage delicate decorative details or finishes

Any outdoor-use or weather-resistance claim applies only where specifically stated for the individual product.

Product Dimensions and Natural Variations

Measurements and specifications displayed on wavmwxey.com are provided as product references.

Minor variations may occur due to:

  • Manufacturing processes
  • Measurement methods
  • Material characteristics
  • Product batch differences
  • Design updates

Figurines and decorative ornaments may have slight differences in color tone, surface texture, finish, sculpted details, or decorative elements due to manufacturing processes and display conditions.

Product Support and Warranty

Certain WAVMWXEY products may include product support or limited warranty coverage where specifically stated.

Where applicable, warranty coverage, duration, exclusions, and claim procedures will be described on the relevant product page or Product Support & Care information.

Warranty coverage is separate from statutory consumer rights.

Nothing in these warranty terms limits rights that cannot legally be excluded under applicable consumer protection laws.

Personal Use

Products offered through wavmwxey.com are intended primarily for lawful personal, household, decorative, collectible, or gift use unless otherwise agreed by WAVMWXEY in writing.

Unauthorized commercial resale may be restricted where reasonably necessary.

Prohibited Activity

You may not use wavmwxey.com or its purchasing systems for:

  • Fraudulent transactions
  • Unauthorized payment activity
  • Abuse of discounts or promotions
  • Manipulation of checkout systems
  • Misuse of return or refund procedures
  • Unauthorized resale where restricted
  • Interference with website security
  • Other unlawful or deceptive activities

WAVMWXEY may take reasonable measures to protect customers, the website, business operations, and payment systems where suspicious activity is identified.

Intellectual Property

Unless otherwise stated, website content including:

  • WAVMWXEY branding
  • Logos
  • Product descriptions
  • Images
  • Graphics
  • Videos
  • Website layouts
  • Design elements
  • Original written content

is owned by, licensed to, or used with authorization by WAVMWXEY, Wuhan Yuenuosi Trading Co., Ltd., or applicable rights holders.

Website content may not be reproduced, distributed, modified, commercially exploited, or otherwise used without appropriate authorization except where permitted by applicable law.

Third-Party Services

WAVMWXEY may use third-party service providers to support:

  • Ecommerce infrastructure
  • Payment processing
  • Order fulfillment
  • Shipping and logistics
  • Customer support
  • Analytics
  • Advertising services
  • Fraud prevention
  • Website security

Third-party services may operate under their own terms and privacy policies.

WAVMWXEY is not responsible for independent third-party services that we do not control.

Electronic Communications

By placing an order or contacting us electronically, you agree that WAVMWXEY may communicate with you electronically where appropriate.

Communications may include:

  • Order confirmations
  • Payment notifications
  • Shipping updates
  • Tracking information
  • Customer support responses
  • Return or refund communications
  • Security notices

Privacy

Our collection, use, disclosure, and protection of personal information are described in our Privacy Policy.

Disclaimer

To the fullest extent permitted by applicable law, wavmwxey.com and related website services are provided on an "as is" and "as available" basis.

We do not guarantee uninterrupted website availability or that every technical issue will be corrected immediately.

Product images and descriptions are intended to represent products as accurately as reasonably possible, but minor variations may occur.

Limitation of Liability

To the fullest extent permitted by applicable law, WAVMWXEY and Wuhan Yuenuosi Trading Co., Ltd.  will not be liable for indirect, incidental, special, consequential, or punitive damages arising from purchases, products, transactions, or use of our website where such limitation is permitted by law.

Nothing in these Terms excludes:

  • Liability that cannot legally be excluded
  • Mandatory consumer rights
  • Remedies available under applicable consumer protection laws

Consumer Rights

Depending on your location, you may have statutory consumer rights relating to:

  • Product conformity
  • Defective products
  • Repairs where applicable
  • Replacement
  • Returns
  • Refunds
  • Cancellations

Changes to These Terms

WAVMWXEY may update these Terms periodically to reflect changes in:

  • Business operations
  • Products or collections
  • Website functionality
  • Store policies
  • Legal requirements

Updated versions will be posted on this page.

Contact Us

If you have questions regarding these Terms, an order, a WAVMWXEY product, or our store policies, please contact us:

Brand: WAVMWXEY

Website: wavmwxey.com

Legal Entity:
Wuhan Yuenuosi Trading Co., Ltd.

Registered Address:
Building 6-173, No. 91, Huayuanwan 2nd Street, Daji Subdistrict, Caidian District, Wuhan, Hubei Province, China

Unified Social Credit Code:
91420114MAEF127A37

Customer Support Email:
service@wavmwxey.com

wavmwxey.com is operated by Wuhan Yuenuosi Trading Co., Ltd. The company is responsible for the operation of the online store, customer service, order coordination, and related ecommerce activities.